Any damaged packaging that caused the damage to the product must be dealt with the shipping company. Claims for damaged goods against Northern Elite Firearms can only be made if the packaging is undamaged. All claims of shortages or damage goods must be made within 7 days of delivery. Statistically we have experienced a lost parcel (once in the hands of the carrier), approx 1 time for every 1200 orders. (The Timeline for a claim can take up to 21 Days). In the event that a order is lost or Damaged, the customer will process a claim and seek a refund or replacement item from the shipper. Northern Elite Firearms will not be held responsible for delays in shipping once an order is in transit. Please note that UPS/Purolator, Canpar and Canada Post are third party carriers.At this time we only ship within Canada.It is the responsibility of the buyer to determine what additional requirements are needed to purchase a restricted firearm in their province. Some Provinces may require additional back ground checks (Transfers for Restricted Long Guns in Quebec can take up to 6 weeks to complete). Most provinces require proof of a gun range membership before they will approve the Transfer of Restricted Firearms. Transfer times will vary in length depending on your province (1-3 Weeks). Transfer of ownership for restricted firearms (All Handguns and Firearms listed as Restricted) must have the transfer of Ownership approved by the RCMP before shipping.In the event that the shipping address is deemed a extended area / remote location the customer will be contact with an adjusted total for the order to reflect the new shipping price. Flat rate shipping charges ($25.00 per order) are not valid to extended areas or remote locations as determined by Canada Post, UPS/Purolator or Canpar. Ammunition is shipped by UPS/Purolator or Canpar, all other items are shipped by Canada Post.All ammunition will be shipped separate from firearms.Leupold products may require 6-10 days for shipping. Most confirmed orders (Restricted Firearms Excluded) are shipped within 4 business days.Orders that are excessive weight or remote locations set forth by Canada post. Disclaimer : All orders will be shipped for $25 except
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